Return & Refund Policy

Last updated: 26/02/2026

At John Gatt K9 Services, we take pride in delivering high-quality services and customer satisfaction. If you are not completely satisfied, please review our policy below.

Services

Due to the nature of our services, refunds are generally not provided once a service has been completed.

If you experience any issues with the service provided, please contact us within 7 days of completion. We will assess the situation and, where appropriate, offer a correction or resolution.

Deposits

Any deposits paid to secure a booking are non-refundable, as they reserve time and resources specifically for your appointment.

Cancellations

• Cancellations made at least 24 hours before the scheduled appointment may be eligible for a reschedule.

• Cancellations made within 24 hours of the appointment may result in loss of deposit.

Contact Us

If you have any questions about this policy, please contact us:

📧 Email: Johndogs034@gmail.com
📞 Phone: 0414562746